Privacy policy
Draft — to be reviewed before Beyond launches.
Beyond (“we”, “us”) sells travel eSIM data plans through the Beyond app and beyond-esim.com. This policy explains what we collect, why, and the choices you have.
What we collect
- Account details: your email address and name. If you sign in with Apple or Google we receive your name and email from them; with Apple you can choose to hide your email.
- Guest use: if you continue as a guest we create an anonymous account with no personal details.
- Orders and eSIMs: the plans you buy, their destinations, prices, and the eSIM details needed to install and top them up.
- Payments: handled by our payment provider. We never see or store your full card number.
- Rewards: points you earn and spend, and referral codes you use or share.
- Technical data: your device's region (to suggest a currency) and basic logs needed to run the service securely.
Why we use it
- To create your account, sign you in and keep it secure.
- To deliver your eSIMs, process payments and provide receipts.
- To run rewards and referrals.
- To answer support requests and meet legal, tax and accounting obligations.
Who we share it with
Only with services that help us run Beyond: our hosting and database providers, our payment provider, our eSIM network partner (to issue your eSIM), and Apple or Google if you choose to sign in with them. We don't sell your personal data.
How long we keep it
We keep your account until you delete it. Order records are kept for as long as tax and accounting rules require, without being linked to your account once it's deleted.
Your choices
- Delete your account any time in the app: Profile → Delete account.
- Ask for a copy of your data, or for it to be corrected, by emailing us.
Contact
Email support@beyond-esim.com.